FAQ
Frequently Asked Questions
Last updated: 8 July 2025
Everything you need to know about ordering, sizing, and caring for your Cushevo covers. Still have a question? Email info@cushevo.com.
Are these covers only, or do they include the pillow insert?
Every Cushevo design is a cover only — the insert is not included. This keeps prices down, shipping light, and lets you store the covers flat when the season ends. Simply slip a cover over an insert you already own.
What sizes do you offer?
Each design comes in two square sizes: 18" × 18" (standard accent size) and 20" × 20" (a fuller, more designer look). Choose your size on the product page.
Which insert should I use?
Use an 18" insert with the 18" cover and a 20" insert with the 20" cover. For a plump, well-filled look, many customers size the insert up by 1–2".
How do the covers close?
Each cover has a concealed hidden zip along the bottom seam for a clean, finished look.
How do I care for my covers?
Machine wash cold on a gentle cycle with like colors, tumble dry low or lay flat, and cool iron on the reverse if needed. Do not bleach.
Where do you ship?
We ship across the United States and worldwide. See our Shipping Policy for rates and timeframes.
What is your return policy?
We offer a 30-day return window on unused items in original condition. See our Refund Policy for full details.
How can I contact you?
Email us any time at info@cushevo.com. Support is handled during US Eastern Time business hours, and we aim to reply within one business day.